100% Organic Haitian Vegan Health and Holistic Products
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SHIPPING & RETURNS
SHIPPING POLICY
At Pineapple Health, we hand-assemble our packages, typically within 24 72 hours after order confirmation. Please note that orders on Saturdays after 11 AM will be processed the following Monday, and shipping transit times listed at checkout do not include assembly or processing time. Pineapple Health is not liable for lost or stolen packages that have a confirmed delivery to the provided address. Following order confirmation, we will send tracking information and the shipping carrier via automatic email. If the address provided cannot be validated, such as due to a missing apartment number, we will reach out to you with the phone number you provided. It is crucial to ensure that the shipping address is accurate. For any inquiries regarding delivery, please contact the carrier and have your tracking number available to assist with the investigation. As always, we are here to assist as well.
RETURN & EXCHANGE POLICY
All items are final sale due to our strict measures to prevent product contamination. If you are unhappy with your purchase for any reason, please don’t hesitate to reach out to us. Only selective items such as customize orders, may be eligible for exchange.
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Your satisfaction is important to us, we’re here to help!